CPX Care

Campus Resources


Student Ombuds Services
The Ombuds Office offers a safe place for students to receive assistance in resolving any university related issue, concern, conflict or complaint. All communications with the office are strictly confidential, informal, impartial and independent.
Ombuds Office Information:
Location: Kennedy Library, Room 113
Hours: Walk-in Monday-Friday, 10 a.m. to noon, or by appointment
Phone: 805-756-1380
Email: ombuds@calpoly.edu
Website: https://ombuds.calpoly.edu/

Counseling Services
Counseling Services offers free, confidential services to all enrolled students through hands-on workshops; individual, couples and group therapy; crisis intervention; consultations with parents, faculty, staff; and mental health trainings. It is staffed by licensed mental health professionals with graduate degrees in clinical and counseling psychology.  
Location: Health Center (No. 27), Room 135
Hours: Monday-Friday, 8 a.m.-4:30 p.m. (Wednesdays: 9 a.m.-4:30 p.m.)
Phone: 805-756-2511
Website: https://hcs.calpoly.edu/counseling

For Immediate Crisis Care and Support
During normal business hours:

  • Come in to Counseling Services and tell the front desk that you are currently in crisis.
  • Call 911 (any police department that responds can help you, including the University Police Department).

After normal business hours:

  • Call Cal Poly Counseling Services at 805-756-2511 and select option 2 (which will automatically forward you to the 24/7 Cal Poly after-hours crisis line that is staffed by live, licensed counselors).
  • Call the local crisis hotline, SLO Hotline: 800-783-0607 (Hablamos Español).
  • Text START to 741741 for Crisis Text Line (no charge for AT&T, T-Mobile, Sprint, or Verizon plans).  Available 24/7 in the U.S. (Note: This may not work on a pre-paid phone or any plan that does not allow “shortcodes.”) See www.crisistextline.org for more information.
  • Call the National Suicide Prevention Lifeline: 800-273-TALK (8255). (Services are available in many different languages.)
  • Para hablar con alguien en espanol: 877-SUICIDA (877-784-2432).
  • Call the Trevor Lifeline: 866-488-7386 (for LGBTQ young adults). 
  • Call the Trans Lifeline: 877-565-8860.
  • Call the Nurse Response Line: 888-439-2012.
  • If you or someone you know is an imminent danger to themselves or someone else, go to the nearest ER or call 911. For a general non-emergency where police assistance might still be needed, call the University Police Department by dialing 911 or 805-756-2281 (on campus).

(Source: https://hcs.calpoly.edu/content/counseling/emergencies


Employee Assistance Program (EAP)
The EAP is here to help faculty, staff and their household members with personal and workplace challenges. This program provides individual assessment and referral, solution-oriented personal issue resolution, face-to-face counseling, life management services, and other resources aimed at assisting members with a variety of issues.
EAP Phone: 800-367-7474 for assistance 24/7
EAP Website: https://www.mylifematters.com/ (company password: calpoly)
HR Location: Administration Building (No. 1), Room 110
HR Hours: Monday-Friday, 8 a.m. to 5 p.m.
HR Email: humanresources@calpoly.edu
HR Phone: 805-756-2236


To inspire further discussion and a network of support, we are hosting a variety of events during April and May. These events and activities will be hosted throughout campus to spark conversations about the experiences of the campus community, to create supportive spaces for people to take the survey, or to debrief and reflect. Participation is free and open to all.

CPX Activation Booths
Stop by one of the CPX Activation Booths to dialogue about your Cal Poly experience with peers, take the survey, receive self-care resources, and pick up some free food and swag.

  • Thursday, April 4: 10:30 a.m. to noon, Dexter Lawn. 
  • Thursday, April 11: 10:30 a.m. to noon, University Union Plaza. 
  • Thursday, April 18: 10:30 a.m. to noon, UU Plaza. 
  • Thursday, April 25: 10:30 a.m. to noon, Dexter Lawn. 
  • Thursday, May 2: 10:30 a.m. to noon, Dexter Lawn.  

CPX Hang-Out Events
Engage in conversations about the various Cal Poly experiences across campus with other students, faculty and staff in a comfortable, safe environment while enjoying free food.

  • Wednesday, April 10: 1 to 3 p.m., University Union, Room 220.  
  • Thursday, April 18: 5 to 7 p.m., UU 220.  
  • Monday, April 29: 11 a.m. to 1 p.m., UU 220.