Office of the Dean of Students
The Office of the Dean of Students provides many resources for students, including advocacy and crisis support, the Cross Cultural Centers, and support for student clubs and organizations
Office of the Dean of Students Information:
Location: Buliding 81 (Hillcrest)
Hours: Monday-Friday, 8 a.m. to 5:00 p.m.,
Student Ombuds Services
The Ombuds Office offers a safe place for students to receive assistance in resolving any university related issue, concern, conflict or complaint. All communications with the office are strictly confidential, informal, impartial and independent.
Ombuds Office Information:
Location: Kennedy Library, Room 113
Hours: Walk-in Monday-Friday, 10 a.m. to noon, or by appointment
Counseling Services offers free, confidential services to all enrolled students through hands-on workshops; individual, couples and group therapy; crisis intervention; consultations with parents, faculty, staff; and mental health trainings. It is staffed by licensed mental health professionals with graduate degrees in clinical and counseling psychology.
Location: Health Center (No. 27), Room 135
Hours: Monday-Friday, 8 a.m.-4:30 p.m. (Wednesdays: 9 a.m.-4:30 p.m.)
For Immediate Crisis Care and Support
During normal business hours:
- Come in to Counseling Services and tell the front desk that you are currently in crisis.
- Call 911 (any police department that responds can help you, including the University Police Department).
After normal business hours:
- Call Cal Poly Counseling Services at 805-756-2511 and select option 2 (which will automatically forward you to the 24/7 Cal Poly after-hours crisis line that is staffed by live, licensed counselors).
- Call the local crisis hotline, SLO Hotline: 800-783-0607 (Hablamos Español).
- Text START to 741741 for Crisis Text Line (no charge for AT&T, T-Mobile, Sprint, or Verizon plans). Available 24/7 in the U.S. (Note: This may not work on a pre-paid phone or any plan that does not allow “shortcodes.”) See www.crisistextline.org for more information.
- Call the National Suicide Prevention Lifeline: 800-273-TALK (8255). (Services are available in many different languages.)
- Para hablar con alguien en espanol: 877-SUICIDA (877-784-2432).
- Call the Trevor Lifeline: 866-488-7386 (for LGBTQ young adults).
- Call the Trans Lifeline: 877-565-8860.
- Call the Nurse Response Line: 888-439-2012.
- If you or someone you know is an imminent danger to themselves or someone else, go to the nearest ER or call 911. For a general non-emergency where police assistance might still be needed, call the University Police Department by dialing 911 or 805-756-2281 (on campus).
FACULTY AND STAFF RESOURCES
Employee Assistance Program (EAP)
The EAP is here to help faculty, staff and their household members with personal and workplace challenges. This program provides individual assessment and referral, solution-oriented personal issue resolution, face-to-face counseling, life management services, and other resources aimed at assisting members with a variety of issues.
EAP Phone: 800-367-7474 for assistance 24/7
EAP Website: https://www.mylifematters.com/ (company password: calpoly)
HR Location: Administration Building (No. 1), Room 110
HR Hours: Monday-Friday, 8 a.m. to 5 p.m.
HR Email: email@example.com
HR Phone: 805-756-2236